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Reinforcing epidemic prevention efforts, Taoyuan International Airport executes comprehensive facility upgrades

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The ring-shaped service counter and the colorful and vivid Taoyuan Airport identification system elements are not only spectacular and aesthetically pleasing but also easily recognizable by passengers seeking to make inquiries.

The ring-shaped service counter and the colorful and vivid Taoyuan Airport identification system elements are not only spectacular and aesthetically pleasing but also easily recognizable by passengers seeking to make inquiries.

In order to provide passengers with a better terminal experience, the restrooms in zone D of Taoyuan Airport Terminal 2 have been installed with washlets and facilities have also been optimized and upgraded.

In order to provide passengers with a better terminal experience, the restrooms in zone D of Taoyuan Airport Terminal 2 have been installed with washlets and facilities have also been optimized and upgraded.

TIAC closed the north runway on May 28 and initiated runway paving and lighting installation works.

TIAC closed the north runway on May 28 and initiated runway paving and lighting installation works.

Public art works have been added to the observation deck of Terminal 2 to amplify the plane spotting experience.

Public art works have been added to the observation deck of Terminal 2 to amplify the plane spotting experience.

The ring-shaped service counter and the colorful and vivid Taoyuan Airport identification system elements are not only spectacular and aesthetically pleasing but also easily recognizable by passengers seeking to make inquiries.
In order to provide passengers with a better terminal experience, the restrooms in zone D of Taoyuan Airport Terminal 2 have been installed with washlets and facilities have also been optimized and upgraded.
TIAC closed the north runway on May 28 and initiated runway paving and lighting installation works.
Public art works have been added to the observation deck of Terminal 2 to amplify the plane spotting experience.

Taoyuan International Airport is diligent in actively preventing the epidemic and preventing the virus from entering the country. However, due to the impact of the global epidemic, recent inbound and outbound passenger traffic have fallen sharply compared with the same period in the last year (2019). With a budget of more than NT$1.12 billion in construction funds, we will take advantage of this hiatus to fully repair and upgrade the terminal facilities, and accelerate a number of construction projects so that, after the epidemic subsides, we can welcome visitors from all over the world with perfected facilities and services that offer greater convenience and enjoyment.

Passengers’ first impression of Taiwan after entering the country is very important. For this reason, TIAC has used this opportunity to optimize the floor and service counters in the arrival hall on the first floor of Taoyuan Airport Terminal 2 in advance. At present, both the north and south sides have been completed, while the middle area will be completed by the end of June. The foundation of the new floor is changed to a more solid RC structure that’s more stable and comfortable to walk on. The circular service counter is newly added with colorful and bright elements of the Taoyuan Airport identification system which are not only spectacular and aesthetically pleasing but also easily recognizable by passengers seeking to make inquiries, creating for the arrival hall an overall trendy and lively ambiance.

The check-in counters in the departure hall on the third floor of Terminal 2 have also been upgraded in succession. The baggage conveyor system and the security inspection X-ray unit of the Aviation Police Bureau that have been used for many years have been updated to provide more stable and reliable baggage delivery services for outbound passengers. New work entrances and exits have also been added to the check-in counters, which are convenient for use by ground crew and protects personnel from falling down due to stepping on the conveyor belt. Currently, counters 10, 11, 20, and 21 are expected to be completed in mid-July and counters 6 and 7 will be completed before the end of the year, while the remaining check-in counters are to be upgraded at a later date.

In order to provide passengers with a better terminal experience, TIAC took the cue from other benchmark airports and has widely installed washlets in the restrooms in zone D of Terminal 2. This time, it has also taken the opportunity of refurbishing the restrooms within the lounges for gates B5 and B6 in Terminal 1 to replace conventional toilet seats with washlets. Similar upgrades are planned for the restrooms in the lounges for gates B4, A5 and A6, and are expected to be completed by the end of the year. Restroom facilities in other departure lounges will be updated in accordance with future construction plans. In addition, TIAC and business partners have also optimized the toilet seating in the B2 food court and 1F bus terminal of Terminal 2 to offer passengers extra comfort and convenience.

To make the observation deck of the north-south expansion area of Terminal 2 more attractive to the public and aviation fans, TIAC has not only added outdoor public art works but also used the epidemic prevention period to complete the vestibule project to provide visitors to the shopping mall with a more comfortable leisure space and shopping experience. In addition, in anticipation of high temperatures in the approaching summer, TIAC has also carried out the replacement and renewal of water chillers, air coolers, air-handling units and piping materials for multiple air-conditioning equipment in the two terminals in advance to ensure the provision of quality services and a comfortable environment for passengers.

In addition to the maintenance of internal facilities for the landside terminal, TIAC is also actively accelerating airside engineering operations. Among them, the north runway, which has been in operation for five years, needs to be re-planed regularly due to the use of a flexible surface. The original plan was to implement the paving project after the Lunar New Year holidays of next year. However, taking advantage of reduced flights during the epidemic period and under the premise of not affecting airside operations, the entire tendering and construction application process has been accelerated and completed in April while the project has been launched following closure of the runway on May 28. It is expected that paving and lighting installation of the entire 3,660-meter runway will be completed by the end of August, providing aircrafts with better and safer take-off and landing services.

The airside taxiway renovation project is also being accelerated in response to the epidemic. The original plan to renovate the Q taxiway behind the B5 and B6 aprons next year has been completed early, and sections in rear of the C1-C4 aprons will commence earlier in the second quarter of this year. Meanwhile, the NP taxiway at the rear of the A1-A4 aprons was closed in mid-February and is expected to be completed by the end of August. In addition, the 500-meter north section of the EC taxiway was originally scheduled to be constructed in March, but construction began early after the Lunar New Year holidays this year and is expected to be completed by the end of August.

As the epidemic continues to develop on a global scale, TIAC is not only strictly preventing the epidemic at the gateway of the nation, but also making every effort to repair and update the airport’s hardware and software facilities and equipment, actively seizing the opportunity to push forward various constructions and enforcing strict control of construction quality. All of this is performed in anticipation that, once the epidemic subsides and traffic resumes, the airport will be able to welcome its second decade of corporatization with better service standards.

Media contact:

Sun Hong-bin, Engineering Department

Telephone: +886-3-273-3222

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