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Corporate Social Responsibility
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  • Passenger Volune

    457 thousands

  • Cargo Volume

    1349 thousands mt

  • Aircraft Volume

    50 thousands flights

  • Airline(Flight & Cargo)

    88 airlines

  • On Scheduled Flight

    48 cities

  • FTZ Trade Value

    409 billion

Statistical data in 2021

Strategies and Objectives of Sustainable Development

TTIA serves as a gateway for the nation. To "become an international air hub that drive development in the aviation industry" is the guiding principle of TIAC. The vision of the Corporation is to "earn glories and promote TTIA to be a gateway that connects to the world with heart." TIAC continues to uphold the five core operational cornerstones of "Safety, Integrity, Professionalism, Innovation, and Dedication", and puts in maximum efforts on the following tasks to positioning TTIA as a hub in Eastern Asia.

Strategies and Objectives of Sustainable Development

Mid-to long-term operational strategies for sustainable development

The vision of Taiwan's air transport is “to become an international air transportation hub and to drive the development of the aviation industry”. Under this vision and taking into consideration Taiwan's geographic location, its industrial development and policy trends, and TTIA's unique advantages, TIAC envisions itself to become “the transportation hub in East Asia for passengers, services and goods between Asia-Pacific and North America. With this vision in mind, TIAC established five main medium to long term development goals and corresponding operation strategies: "Efficiency: Transit hub," "Service: Operation Center," "Sustainability: Safe Airport", Visionary: Smart Airport," and "Vitality: Aerotropolis." Moreover, through the five medium to long-term development goals, and by utilizing its core capabilities and resources, TIAC works to assist the realization of the Sustainable Development Goals (SDGs) established by the United Nations.

Mid-to long-term operational strategies for sustainable development

2020 Sustainability Performance and Achievement
  • TIAC implemented the Task Force on Climate-related Financial Disclosures' (TCFD) in 2020, making it the first company in the global aviation industry to receive BSI's TCFD conformity statement
  • 74 collaborating partners (including on-site companies and airline operators) participate in the “ Plan for Joint Participation in Carbon Reduction ” at TTIA
  • Invested NTD 14.5 million in staff training, with a total of 13,634 participants and 40,540 training hours.
  • Average pay gap between male and female is close to 1:1
  • 100% absence return rate and retention rate of unpaid parental leave for raising children
  • Cargo volume grew 7.35% compared to 2019, making it the highest in Asia.
  • Conducted 8 disaster drills and exercises
  • Information security accounted for 22.27 % of the total budget on information
Materiality matrix

Materiality matrix

Confirmation and response to material issues

A rigorous process was used to identify stakeholders and sustainability issues. Material issues with the deep concern of stakeholders shown in the top right section of TIAC’s materiality matrix. Compared to the material topics in the previous year, there were four new items in 2020, namely indirect economic impacts, supplier management, corporate governance and integrity, and waste management. On the other hand, risk management and energy and emissions management were removed from the list, indicating a shift in stakeholders concern focus on TIAC. The Corporation take the adjustments and impacts of the material topics seriously, to ensure information disclosed in this report was in line with stakeholders' issues of concern, and through doing so, to demonstrate our commitment to corporate social responsibility.

Identification results of the boundary and impact of Material Topics
Material Topics Specific topics of GRI standards Impact boundary on value chain
Internal External
TIAC Employee Collaborating Partners Neighboring residents Government Passengers Aviation operators Media operators
Airport service and service experiences Customized topic    
Labor relations GRI 202
GRI 401
GRI 402
Indirect economic impacts GRI 203    
Legal compliance GRI 307
GRI 419
Airport safety Customized topic  
Smart airport Customized topic      
Supplier management GRI 308
GRI 414
Corporate governance and integrity Customized topic          
Waste management GRI 306        

●:Direct impact
○:Contributing to impact
▲:Directly related to the impact through business relations