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Corporate Social Responsibility
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Robust Governance

Robust Governance

TIAC was confronted with unprecedented challenges during the COVID-19 pandemic; however, with "Epidemic Prevention", "Relief", "Stimulus" and "Repair" as core tenets, TIAC actively promoted and carried out various operations, and through the implementation of corporate governance, TIAC achieved the following principles: "Protection of Shareholder Rights and Pursuit of Corporate Sustainable Development", "Focus on Stakeholders", "Integrity Operation Management and Effective Monitoring", "Implementation of Market Mechanisms and Strengthening of Information Transparency" and "Local Co-prosperity". TIAC braved all challenges, treasured every opportunity, and continued to drive Taiwan forward via every path leading to the sky.


Material topic: Corporate governance and integrity, legal compliance

Robust Governance

Protection of Shareholder Rights and Pursuit of Corporate Sustainable Development," "Focus on Stakeholders," "Ethical Management and Effective Supervision," "Implementation of Market Mechanisms and Strength of Information Transparency," as well as "Facilitating Inclusive Local Development," are all governance principles that have been practiced by TIAC through implementation of corporate governance and establishment of a culture which gradually strengthened our position in the international market and national competitiveness. Corporate governance of TIAC encompasses six aspects:

Robust Governance

For purposes of improving integrity performance and overall service quality, TIAC continues to conduct satisfaction surveys regarding integrity in recent years. At the end of 2020, TIAC conducted its "2020 Government Integrity Survey" with 276 contractors that had previously participated in procurement projects (including procurement of construction work, service, and property), and received 127 valid responses. Results showed that 97.6% respondents had confidence in the Corporation's continued efforts in promoting ethical work behavior, a drastic uptick from the 85.2% in the previous year.

"Painting with Love, Planting Roots of Integrity"

TIAC set up an interactive tent with a core message to "Paint with Love, Plant Roots of Integrity" and completed a Tree of Integrity with the public, promoting the anti-corruption message through photos posted on Instagram or Facebook.

Painting with Love, Planting Roots of Integrity
Internal Control

In order to achieve governance efficiency, provide reliable information, ensure regulatory compliance, and protect the safety of Corporation assets, TIAC internal control systems have been in accordance with the "Guidelines for Internal Control and Supervision of Government Units" and the "Regulations Governing Establishment of Internal Control Systems by Public Companies". All internal control standards and procedures are implemented by TIAC employees following Board approval to facilitate sound governance and reasonable achievement of the following targets:

Internal Control

Three lines of defense for internal control system

Three lines of defense for internal control system

Financial Performance

The Covid-19 pandemic hit the globe hard in 2020. According to a report released by the International Air Transport Association (IATA) in early February, passenger volume dropped 66 percent, a record-low, in 2020 compared to the previous year. The global aviation industry saw a loss of 119 billion USD. Due to the pandemic, many countries implemented strict border control in early 2020; major international airlines temporarily ceased operation, resulting in sharp decline in aircraft movement and passenger volume. With the dire situation in the aviation market, TIAC had negative growth in its general business performance. The gross revenue was 11.686 billion NTD, 50.31% lower than last year, and the net loss was 1.908 billion NTD.

Financial Performance over last 3

International Exchange Events

For the purposes of enhancing TIAC operating standards and align them with those of other airports around the world, TIAC actively participates in international exchange activities and seeks membership in international organizations such as the Airports Council International (ACI). TIAC has participated in international airport surveys (such as ASQ and Skytrax) and organized numerous international exchange activities including signing of sister airport agreements, welcoming international VIPs, and hosting international forums. These international exchange activities facilitate collection of new industry knowledge and allow TIAC to obtain visionary insights and issues relating to the aviation industry which can be used to analyze operational strengths and weaknesses for better decision-making and strategy formulation.

International Forum USA RSA Conference 2020 information security seminar
RSA Conference 2020 is the main seminar in the Americas and one of the biggest information security seminars in the world, attracting more than 50,000 participants globally every year. Through the seminar, TIAC enhanced its professional capacity which can be used to strengthen the Corporation's information security. RSA Conference 2020 information security seminar
Cooperation with international airports Japan's Takamatsu airport consultant committee in 2020
TIAC's then Senior Vice President Jerry Dan attended Takamatsu airport's consultant committee in January 2020, advising on Takamatsu airport's operational activities and airline development. Dann also suggested routes between Takamatsu and Southeast Asian countries or Australia with a layover at TTIA. Dann not only marketed his management experience at the TIAC but also deepened and the basis for future relationships. President of Takamatsu Airport (second from the right) exchanged gift with Mr. Dann (first from the right)
Perspective on the air travel industry in the COVID-19 crisis through video seminar
In the face of the pandemic's impact on aviation industries, IATA consulting team collected mass amount of data and hold online seminars based on current crisis, future possible developments, and the "new normal" phenomenon. The team also invited airline companies, airport operators, and government supervising agencies to share and exchange information and ideas.